Your Questions Answered

At GDN, we’ve moved away from pre-built themes in favor of custom website development using W3C standards. Here’s why:

• Performance & Speed: Pre-built themes can be loaded with unnecessary code, slowing down your website and potentially impacting search engine rankings and user experience.
• Flexibility & Scalability: Custom development allows us to create a website that perfectly aligns with your unique needs and can easily adapt as your business grows.
• SEO Optimization: We prioritize clean code structure and best practices recommended by W3C (World Wide Web Consortium) to ensure your website is search engine friendly.
• Stand-Out Design: With custom development, you get a website that’s one-of-a-kind, reflecting your brand identity and standing out from competitors who use generic themes.

In short, we believe custom development using W3C standards offers a more performant, scalable, and search-engine-friendly foundation for your website. However, if you have a specific question or require further clarification, don’t hesitate to contact us!

We welcome referrals for any website design and development project. Take a look at our portfolio page at https://gdnwebmedia.com/portfolio to see some of the work we have done.

Yes, Please fill out the Referral Application Form so we can collect basic information about you, like your name, email, where we send the check, etc.

After that, begin referring and just let your friend know to mention you during the discovery call so we can apply to add this project to your account.

To ensure your referral reward, there are two ways to connect your account to a potential project:

1. Mention your name during the discovery call. Encourage your referral to let us know you referred them during their initial phone consultation.
2. Email us before the project begins. If your referral hasn’t mentioned you yet, simply notify us via email that a client will reach out for a quote based on your recommendation.

Please note, that referral fees cannot be claimed after the project has begun or the discovery call has ended. It’s important to let us know early on so we can track it properly.

You’ll receive your commission within 30 days of the launch of the referred website.

 

Congratulations, you just made $5,000 in commission.

A service request covers a variety of website updates and improvements to keep your site running smoothly and looking its best. This includes tasks like:

• Updating text, images, or videos on your site.
• Minor adjustments in layouts, styles, or design elements.
• Fixing technical errors or broken links.
• Performing basic SEO updates, such as meta descriptions or keyword adjustments.
• Embedding new videos or swapping out outdated images.
• General website maintenance tasks.

Each service request focuses on one or more of these tasks, depending on your needs. Keep in mind that service requests do not roll over; unused requests reset at the start of your next billing cycle. So, it’s a great idea to use them regularly by creating a ticket.

Unless otherwise stated in writing. All maintenance plans require a minimum 12-month contract.

Yes, we can seamlessly migrate your existing WordPress website to a new hosting environment. Contact us for a free estimate.

Your website’s uptime, stability, and security are paramount. We perform daily automated backups of your entire website and store them securely off-site. This ensures your data is protected against potential threats and allows for rapid recovery in emergencies. For added peace of mind, you can choose from a range of backup frequencies, including hourly backups, to ensure maximum data protection.

After the first year of service is completed, your plan switches to a month-to-month contract which you are free to cancel after providing proper notice.

To cancel your maintenance plan, we require no less than a 30-day notice. This notification must be in writing via email or by contacting us.

We define ‘Emergency fixes’ as something not working due to compatibility issues, website attacks, or malware found in the code.

Unlimited emergency fixes are included in all of our WordPress maintenance plans. We are here for you if something goes wrong.

Unused hours do not roll over to the next month. Please contact us if the options above do not meet your current maintenance needs. We can create custom plans that fit your business and budget.

A service request covers a variety of website updates and improvements to keep your site running smoothly and looking its best. This includes tasks like:

• Updating text, images, or videos on your site.
• Minor adjustments in layouts, styles, or design elements.
• Fixing technical errors or broken links.
• Performing basic SEO updates, such as meta descriptions or keyword adjustments.
• Embedding new videos or swapping out outdated images.
• General website maintenance tasks.

Each service request focuses on one or more of these tasks, depending on your needs. Keep in mind that service requests do not roll over; unused requests reset at the start of your next billing cycle. So, it’s a great idea to use them regularly by creating a ticket.

Unless otherwise stated in writing. All maintenance plans require a minimum 12-month contract.

Yes, we can seamlessly migrate your existing WordPress website to a new hosting environment. Contact us for a free estimate.

Your website’s uptime, stability, and security are paramount. We perform daily automated backups of your entire website and store them securely off-site. This ensures your data is protected against potential threats and allows for rapid recovery in emergencies. For added peace of mind, you can choose from a range of backup frequencies, including hourly backups, to ensure maximum data protection.

After the first year of service is completed, your plan switches to a month-to-month contract which you are free to cancel after providing proper notice.

To cancel your maintenance plan, we require no less than a 30-day notice. This notification must be in writing via email or by contacting us.

We define ‘Emergency fixes’ as something not working due to compatibility issues, website attacks, or malware found in the code.

Unlimited emergency fixes are included in all of our WordPress maintenance plans. We are here for you if something goes wrong.

Unused hours do not roll over to the next month. Please contact us if the options above do not meet your current maintenance needs. We can create custom plans that fit your business and budget.

White Label means that we operate as your dedicated development and support team, completely invisible to your end-client. All work, communication, and reporting are branded under your agency’s name. We remain a silent partner.